2. The widespread launch of the 1. Virgin Media services are only available in eligible Virgin Media network areas. Virgin Media services are only available in eligible Virgin Media network areas. It has not so far given any. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. You can call our Customer Service team on 789 from your Virgin Mobile, or 0345 6000 789* from any other phone. 3 million of Virgin Media’s premises. Check Virgin Media availability. With Virgin Media, you can get faster than ever speeds at home with our future-ready Gig1 Fibre Broadband . TV bundles: Yes. Black Friday broadband deals include Superfast 80 for just £26/month, full-fibre 100 for £28 and Ultrafast+ (averaging 500Mb/s) for just £35 a month for 18 months. Up your average download speed to 362Mbps for 4K. Virgin Media offers a wide range of broadband speeds, from 54Mb up to a super speedy 1. Virgin Media broadband speeds. This promotion means you won’t pay the usual setup fee of £35. The Virgin Media customer service line is the first point of contact for all queries, including technical support and complaints. This means you can enjoy our superfast broadband speed with an average download of 1,130Mbps, without being connected to a landline. Multiple broadband speed tests over time can show if and when speed fluctuates. Your My Virgin Media account gives you the access you need to manage your products, pay your bills and get support, making things so much simpler!. Hub 5, Hub 5x and Hub 4 - Test my broadband speed. Intelligent WiFi technology is what makes our Hub 3, 4 and 5 so fast and reliable. Excludes broadband faults and broadband network outages. The Voom plans start from £33 per month (exc VAT) and include a business. Reliability: 99. Virgin media broadband deal with TNT sports add on for £10pm £50 bill credit 10% stream credit back on every subscription Use this link to direct you to the specific plan. Sky superfast broadband slashed to new low price. Virgin Media has run a number of trials over the last year or two to demonstrate with is possible with its DOCSIS 3. Phone. It can take 5 to 10 minutes to restart. And it’s available to both new and existing customers who take a Virgin Media broadband package at no additional monthly cost – whether you go for a broadband-only or broadband and. Contact centres are also affected, it said in a statement on Twitter. 4. Flexible call plans to stay connected with your loved ones. Speed, usage, customer support and more are just as important when it comes to choosing a broadband provider that’s right for you. Lightning-fast, reliable broadband: Virgin Media M600 Fibre Broadband (avg 630Mbps) vs widely. We’ve got the speed you need. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Yes, you can – at Virgin Media, we don’t need to run your broadband through a landline. Virgin Media customers can access multiple plans that combine TV with broadband. 1 Kudo. Virgin Media Television. If you want to discuss your O2 mobile products, you can contact your O2 customer service team. Tried leaving today, got strung along through 4 different people on the phone for 2 hours quoting better prices until the last one. <link rel="stylesheet" href="/support/help/service-status/styles. Set up a guest network. These prices are for new customers only. No setup fee is available on all bundles, broadband & phone, and broadband only packages. (FTTP) services. You can register up to five of your devices with the TV Go app and website, then watch Virgin TV 360 on up to two at the same time. Tue 4 Apr 2023 // 09:20 UTC. You just need to give Virgin Media 30 days’ notice that you want to leave. Full Fibre: Yes. Virgin TV’s powered by the same cable as our fibre broadband, so setup is simple. Booking an engineer is easy with Virgin Media. (Virgin Media) Virgin Media’s mega volt bundle is discounted by £15. Networking and WiFi. Go even faster than M250. To cancel your Virgin Media broadband service, you should call 0345 454 1111. Poor speeds far below what was advertised. Typical cost is from £26. 5 above, your Virgin Media services are entirely unaffected by the cancellation of. Please note: The service status checker is only updated during office hours. £29. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Stream from Virgin Media. As a customer-first organisation dedicated to delivering the best for business, we are continually investing in our network. Stream box and remote remain property of Virgin Media. Make a payment using our dedicated automated payment service on 0800 064 3777 *. It's also worth noting that it's one of the pricier providers out there, so you may be able to find an alternative from a company like TalkTalk or Plusnet that includes a phone line, but actually costs less. Mon - Sat 9am to 6pm Technical Support. ie provides answers to all your broadband, TV and Home Phone questions here. Find out about charges that you may incur as a Virgin Media customer outside of the standard subscription to your package/services. Virgin Media has confirmed that there is an “issue that is affecting broadband services”. At least 30Mbps download speeds in every room or £100 one-off credit. Nobody welcomes a price increase, and we get that. As a result, you could be on an ultrafast broadband speed that’s more than enough for your needs. Unlocks superfast broadband in 500,000 buildings. Terms and Conditions – PAYG Mobile. See how we scored Best in test. DUBLIN, Ireland, September 19, 2023--Virgin Media Ireland is working with Blue Planet, a division of Ciena (NYSE:CIEN), to support the company’s three-year move to a full fibre network, and. How to test my download and upload speeds? Running a Virgin Media broadband speed test is easy. You might also need to change it if your current package isn’t available at your new address. Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. Here’s what you need to know: Great, affordable prices. For only £26. If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. See also. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Empowers digital innovation for education in thousands of schools. It could even happen that both internet and. For queries about Virgin Media's services, please call our team on 0345 454 1111* or dial 150 from a Virgin Media phone line. Availability of services from other major UK ISPs will differ from Virgin Media’s services. Find the Broadband Best Offer for Your Home. “Early disconnection fees include cancelling services mid-contract to move to a new address not served by Virgin Media,” it says. If you’re a Virgin Mobile customer, dial 789 from your Virgin Mobile phone, or 0345 6000 789* from any other phone. If you’ve got a quick question, you can use our Virtual Assistant service. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Automatic compensation under Ofcom rules is £9. Virgin Media’s broadband service utilises the latest cable technology that connects the customer’s home to the cabinet over a coax cable. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. All plans are on an 18 month contract length, free set-up and comes with Virgin Media Talk Weekends, so you get broadband and phone services. Restart your services. M500 – 516Mbps, the fastest, most widely available fibre optic deal in the UK. Virgin TV 360. 25 a month. The plan has no fixed-term contract length and. TV 360 and home phone not currently available in 2022/23 network expansion areas. Virgin Media services are only available in eligible Virgin Media network areas. Apps and extras. Broadband. Virgin Media is famous for its fast internet speeds. We’ll get you set up in no time, too. VirginMedia. Cut down your bills by comparing the best broadband and phone deals from Virgin Media. 50 a month. It provides ultrafast speeds of up to 1Gbps to over half of UK homes, mainly in towns and cities. Read all about how to cancel your Virgin Media broadband package and switch to a new provider, whether you're in or out of your minimum contract. Speeds of up to M500 – average download: 516Mbps. 404 - Page not found. Next, tap Check. 1 service and now it also has a XGS-PON footprint it is really no surprise that the operator who for a long time has used the fastest major broadband provider tagline. Experience everything entertainment has to offer with our incredible packages that combine epic TV, superfast broadband and our new Intelligent WiFi. Virgin Media services are only available in eligible Virgin Media network areas. On your installation day, your engineer will arrive in a. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Members Online. €59 a month for 12 months, €90 thereafter; for the 2Gb Product we provide greater than ≥1800Mbps for >90% of all 2Gb customers @ peak time. Pay your Virgin Media bill on the phone. Up to 100Mbps. For more information, select the type of broadband service you're planning to switch to on Virgin Media: Broadband Plans. Our teams are currently working to identify and fix the problem as quickly as possible and. £62 a month for 24 months. uk' email address. Virgin Media services are only available in eligible Virgin Media network areas. Pay Monthly SIMs; Family Plan; Learn about mobile. You can give us this notice by calling freephone 1908. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. In our Broadband Survey, it scored an acceptable 70. Up to 3 WiFi Pods if needed. You can also make your payment on the phone - and you don't even need to talk anyone! Just call our dedicated payment service on 0800 064 3777. At least 30Mbps download speeds in every room or £100 one-off credit. Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. You can call our Customer Service team on 789 from your Virgin Mobile, or 0345 6000 789* from any. 5 above, your Virgin Media services shall continue and your Virgin Media minimum period will be unaffected. Our M250 Fibre Broadband is more powerful than standard 200Mb broadband (its average download speed is faster by 64Mbps). 33 a day and you’ve been paid £830. g. Get more information on the advertised Virgin Media broadband speeds here. Now, customers can manage all their accounts – for broadband, TV, home phone and mobile – all in one place wherever and whenever you like. This could be due to an issue with the WiFi connectivity of your device, and issue such as faulty hardware, or overheating. Compare all broadband deals. 6. Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Fibre broadband. Not a customer? Talk to us about joining: 1800 940070. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. Virgin Media was the one of the first providers to create a broadband social tariff in 2020 and has consistently provided support to vulnerable customers and those struggling to afford connectivity. Calling from abroad: 00 353 1 2458000. Richard Hart last updated 2 November 2023 A comparison and run down of some of the best Virgin broadband deals and packages. Virgin Fibre Areas only. Part of that compels Virgin Media to release customers from their contract in the following circumstances: “If your service doesn’t deliver the speeds you were promised by your provider, get in touch with them. Unlocks superfast broadband in 500,000 buildings. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. Working hard to help connect the nation, shop our offers and order online. Compare broadband. 93% average network uptime [based on measurements from customers’ Hubs across the Virgin Media network, July 2022-December 2022] Priority: Priority is an O₂ service. The engineer will bring everything needed to install your Virgin Media services on your chosen day. Simply register up to five of your devices with this free streaming service and you can watch Virgin TV on two devices at the same time, wherever there’s WiFi or mobile internet connection in the UK. The TV channels and services on offer from each differ quite a lot, with Sky and Virgin. These phone numbers work for people in the UK only. Time slots are from Monday - Saturday, between 8-1pm and 1-6pm. If not, then you can start looking at the next avenue, your local WiFi connection. Welcome to Virgin Media. Call Virgin Media and select the option ‘If you’re thinking of leaving Virgin Media’. At least 30Mbps download speeds in every room or £100 one-off credit. Claim up to three (if needed) with our WiFi guarantee. This means you can enjoy our superfast broadband speed with an average download of 1,130Mbps, without being connected to a landline. Get a £50 voucher with Virgin Media promo codes for broadband and more. The Service you do for others is the rent you pay for your room here on. Service 53. Search Search. For more information, select the type of broadband service you're planning to switch to on NOW: Brilliant Broadband. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Our network delivers the fastest widely-available broadband speeds to homes and businesses. Pack our kit. If the problem is on their network and they. My virgin Mobile account allows you to manage your virgin mobile services. Access your bills, diagnose faults and manage your package. Through your bank (sort code: 20-13-42 account number: 23494314 using your 14-digit payment reference number as the reference) By cheque (with your name, account number, and postcode on the back) to: Virgin Media Payments Ltd. Please enter the email address you used when opening a Virgin Media account, or the username you created when registering for My Virgin Media. 1. c9876fef3bd41fbc. Terms and Conditions – Classic contracts – not available to customers entering into new contracts with us from 5 July 2022. Broadband, TV and phone customers should. With over 190 channels, the Virgin Media Maxit TV package offers entertainment for every mood. )To make your experience smoother and easier, our Virgin Mobile app and Virgin Media app and have joined forces to become the all-in-one My Virgin Media app. deal anytime. deal anytime. “ Have had virgin broadband for 18/12. Available with M50 broadband or faster. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Ultrafast is an internet speed between 100. Virgin Media services are only available in eligible Virgin Media network areas. 33 a day and you’ve been paid £830. You’ll just need Virgin TV with the Virgin Media: TiVo® Service to enjoy it. 1Gb. At a PayPoint or Post Office. In some areas, there's the option of speeds up to 900Mb if you have access to a full fibre network, but BT’s coverage for this service is currently limited. How to change my Virgin Media or Virgin Mobile package by phone. Last modified on Thu 24 Aug 2023 10. All of the products on this page are subject to survey, network capacity and a credit check. Fibre: Yes. Virgin Media is one of the UK's leading broadband providers. Virgin Media services are only available in eligible Virgin Media network areas. “However, as a gesture of goodwill, we have removed the. Pros. Virgin Media has today launched its new Essential broadband service which offers reliable, affordable and hassle-free connectivity to those facing financial difficulty and receiving Universal Credit. 88% uptime) Access to wifi hotspots when out and about; Great. Doesn’t include Upload speed add-on; (2) our moneyback WiFi coverage guarantee with. 8 billion minutes of calls. Set up and change your Direct Debit details. 83 per day if we don’t install your services on the promised day until installation’s completed. Or you may be quicker than average! You won’t be involved the whole time. Further exclusions & legal stuff apply. Discover the best and worst broadband providers in the UK with our expert reviews. You can dial 150 on a Virgin Media telephone or call 0345 454 1111 from your mobile or landline. Standard broadband, also known as ADSL broadband, on the other hand, relies on copper tubes to transfer data from the exchange. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. Simply enter your address into our broadband postcode checker. Includes a 30-day money-back guarantee so you can try it risk-free. £38 £30 View Deal. £32. It was able to do this because it operates its own cable network that’s independent of Openreach. You can do this by calling Virgin Media’s customer service team on 0345 454 1111. Virgin Fibre Areas only. See the cheapest plans, prices and TV bundles from this popular internet provider. One of the reasons so many customers seem satisfied with their Virgin Media speeds is they tend to overperform the. Sky vs Virgin: broadband customer service. Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. With Go. Then it's out with the old and in with the new! Once your services are all setup you're ready to sit back and enjoy the power of Broadband, TV and Virgin Phone! Step 3: Cancel your old services. Virgin Fibre Areas only. Note that. This includes a fixed price landline service called Talk Protected, tailored support and services to customers with additional needs and help. This promotion means you won’t pay the usual setup fee of £35. When you have Virgin Media Fibre Broadband, you don’t need a phone line. 1 technology, is designed to power the next-generation of connected devices – including modern. You won’t be rewarded for referring a product to yourself, or for any referrals that extend or change an existing customer’s. To progress with your broadband switch from Plusnet to Virgin Media, go to Virgin Media’s website to order your new Virgin Media broadband service. Instead, Virgin streams TV through your home broadband connection – and with Virgin Media, you’ll be getting the fastest broadband speeds. Among the innovative, high-quality networking and communication products, applications and services we. Head to our service status page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status). At least 30Mbps download speeds in every room or £100 one-off credit. Excludes broadband faults and broadband network outages. Exclusive student broadband deals with an '. 50 per. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Sky Sports HD, Sky Cinema Ultra HD, BT Sport Ultimate, Virgin TV Ultra HD in diamond-clear Ultra HD; Enjoy Ultra HD through Prime Video and Netflix (if you subscribe) Watch and stream on all your screens with Virgin TV 360; Sky Cinema Ultra HD will only be available if you have our Sky Cinema Collection in your bundle. No setup fee. This information is updated every 15 minutes, so you're always in the know. In a single year our connectivity: Supports 708 million credit and debit card transactions. . TV 360 and home phone not currently available in 2022/23 network expansion areas. So, a 50 minute broadband, TV and phone. 0333 210 1135. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. Virgin Media O2 launched its first ever joint product, Volt, in October 2021, which offers exclusive benefits when your household is with both Virgin Media and O2. Customers on the new M125 package will get a 22% uplift with average speeds of. Virgin Mobile package. Experiencing issues with your change package in your Virgin Media? From managing your services in broadband, TV and landline to your changing your Direct Debit in mobile, find everything you need to know with our package change help and support page. Broadband & Phone. Customers who subscribe to paid services through Virgin Media. TV. Virgin Media offers only superfast and ultrafast broadband. 40 more a year for the services from 1 March. 3. It's less widely available than some other providers, at 52% national coverage compared to 97% of the. Offering average download speeds of 264Mbps, our M250 Fibre broadband is great for households with multiple users online at once. Or you may be quicker than average! You won’t be involved the whole time. Our , which you can add anytime, start from £2. Virgin Media Bigger Combo Bundle, Ultrafast Fibre Broadband + Weekend Calls. How long will the QuickStart installation take me? WiFi Hub - 30 mins. The so called "fibre-optic broadband" is more accurately referred to as "cable broadband" because at both ends (home and head end), termination is by means of coaxial copper cable. It’s official! Virgin Media broadband comes with 99. You might also need to change it if your current package isn’t available at your new address. Choose your package. Most QuickStart kits have just 6 cables, connectors and powerlines to. Mon - Fri 9am to 6pm. Sign in or register Introducing the My Virgin Media app It's easy to find the help you need for your broadband, home phone and mobile account on the go. Virgin Media services are only available in eligible Virgin Media network areas. It has not so far given any. TV 360 and home phone not currently available in 2022/23 network expansion areas. For more information, select the type of broadband service you're planning to switch to on Virgin Media: Broadband Plans. Its TV service is one of the most comprehensive, and you can get a mobile service via Virgin Mobile , which offers both traditional pay monthly and Sim-only deals using the Vodafone. It's so easy and we've even written the letter to get you started. Voom Gig1 fibre broadband is seriously quick. Contact centres are also affected, it said in a statement on Twitter. Overview. 37 in additional expenses and goodwill, on top of the refund of your monthly service charges which means, in. 1Gb Broadband + Loaded TV. Virgin Media services are only available in eligible Virgin Media network areas. This promotion means you won’t pay the usual setup fee of £35. ’. £5 per month* (except Ultimate Oomph and Gig1 customers, where it is included for no additional monthly charge). I managed to find this number for myself (I had tried 150 from my Virgin phone) but had to sit through so many options - choose this, pick that - and then finally get through to be told the current wait time was 110 minutes was enough to almost consign the phone to the front garden via the window. It blamed a “technical glitch” and has offered £90 for the. You can also end your contract by writing a letter and. ie provides answers to all your broadband, TV and Home Phone questions here. Contact centres are also affected, it said in a statement on Twitter. Changes to Virgin Media prices 2023. You can either sign in to your My Virgin Media app and run a check from there, or you can head to our service status page and search using your postcode and the account holders’ last name. 2Gb Broadband + Loaded TV. EE’s broadband speeds: 10Mbps, 36Mbps, 67Mbps, 145Mbps, 300Mbps and 900Mbps. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. Earlier today, even its status page was unavailable, although prior to this readers. 4K compatible TV/device required to watch Ultra HD. Broadband, TV, Phone & SIM. Virgin Media help and support. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. It's such a useful link that it's on every page of the Community! 2. Help with Volt. The best way to rule this out is to look at trying a different device and see if the issue also occurs there. And in most cases you’ll only be without broadband for about 30 minutes on the day of your switch. With Voom Gig1, you get download speeds right the way up to 1000Mbps and upload speeds up to 100Mbps. Virgin Media. Billing and payments. Volt. Broadband for low income families. There’s also a text relay service available for free on 18001 0800 052 2164, alongside the option to use a sign language interpreter. Just follow the steps below: into our broadband postcode checker and tap ‘check availability’. Virgin Media provides. There will be multiple options to select from once you are connected, including one that asks “If you’re thinking of. Offer Ends 03/01/2024. Broadband, TV and Landline offers . TiVo. + Virgin Phone line for £17. Check your postcode: 2. The best way to contact Virgin Media to cancel is over the phone. From the cabinet and onwards, Virgin Media then passes the traffic across its own fibre optic network where. Pack our kit. Excludes Essential broadband customers from 10 November 2022. 18 EDT. Up to 3 WiFi Pods if needed. At least 30Mbps download speeds in every room or £100 one-off credit. Contact your. Virgin Mobile billing. Then just connect your various devices to the dongle. So don't BS me with your stupid replies. Stream plugs into any TV and seamlessly combines live TV, on-demand apps, popular streaming subscriptions and must-watch movies all in. Mon - Fri 9am to 6pm. You can call our Customer Service team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. Virgin Media ranks 43rd among Cable Television sites. To make sure you’re not without service, you should give them the ‘go live’ date that your new provider has promised. 2million internet, call, TV or mobile customers in the UK. The Virgin Media customer service line is the first point of contact for all queries, including technical support and complaints. £0.